![]() In the past this was a recommendation, however with the release of the 2015 product and any future releases, updating your license manager is now mandatory.Ģ. Update your Autodesk License Manager to the latest version (v11.12.0.0).Make sure to include your server name and MAC address as part of your request. ![]() Autodesk: Email Autodesk at contact by phone: (800) 551-1490.Request a new network license file through your Synergis Account Manager or contact Autodesk directly:.Retrieve your Autodesk License Manager server name and its MAC (physical) address.Prior to your installation or the creation of your deployment: For those individuals that have already done this or in the planning phase of doing so, please make sure to do the following if you have a network license: 1. With the release of the Autodesk 2015 product line, many of you are now accessing your subscription center (or the Autodesk Virtual Agent) and downloading your software for installations (and/or deployments). ![]() Posted for Helpdesk Customers on by Mark Lancaster, Product Support Specialist: ![]()
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